Alan Cooper: «It’s all us» – Summary from UXLondon

So, UX London was kicked off by having Alan Cooper telling us all how much better the world would be if we, the interaction designers, would be in charge. His main focus was how our work processes today have very little in common with more traditional, industrial ways of working and managing work. He then argued that agile software development and interaction design is, well, a ying yang thing – better together.In the post-industrial world, we need to be effective – not efficient. Cooper is going to post a bibliography at the Cooper blog later.

Here my summary of what Cooper said (with my comments in parenthesis!): Les videre

If Twitter and #fixreplies is about confusion, it’s a design error.

NB! Riktig post om it’s:learning er her.  Kort- URL:

@replies aren’t really that difficult to understand. But  Twitter either didn’t explain them at all (on the Notices-tab), and when they did explain it, on their help page, it was way too detailed and full of technical jargon. (Quick fix/suggestions further down)

There is a lesson in here.  And it is NOT the same lesson that was told to Facebook after their recent redesign, i.e. «Listen to your users» or «Don’t fix it if it isn’t broken«.

The lesson for Twitter and other sites is this: Les videre