So, UX London was kicked off by having Alan Cooper telling us all how much better the world would be if we, the interaction designers, would be in charge. His main focus was how our work processes today have very little in common with more traditional, industrial ways of working and managing work. He then argued that agile software development and interaction design is, well, a ying yang thing – better together.In the post-industrial world, we need to be effective – not efficient. Cooper is going to post a bibliography at the Cooper blog later.
Here my summary of what Cooper said (with my comments in parenthesis!): Les videre